Yes, a gift message can be added to the 'Note' section of your cart.
Can I cancel my order?
Orders cannot be cancelled once placed but please contact us if you need to request a cancellation and we will try our best to accommodate.
Can I change my order?
Order changes are not possible once placed your order but contact us if you need to request a change and we will try our best to accommodate.
Can I change the address on my order?
We are not able to guarantee address changes once your order has been placed but please contact us if you need to request a change and we will try our best to help.
How do I track my order?
Follow the link on your confirmation of dispatch email. This will allow you to track your order. If there are any issues, please contact us.
My order is incorrect.
Please contact us if your order is incorrect. Please provide an image of the incorrect item received.
Part of my order is missing.
Please contact us if part of your order is missing. Please provide an image of all items received.
What if I’m not happy with my Tesoro product?
Your satisfaction with Tesoro is our top priority. If you are unhappy about your experience with your Tesoro product at any stage, please contact us.
Beautiful candles with amazing scents that fill the room without being overpowering. I also love the look of them, something really unique and stylish compared to ordinary candles. They burn evenly, last a long time, and feel genuinely high quality. Tesoro is now my go to for candles.
Beautiful, ethical candle, that looks and smells great- small luxury at an affordable price. I have just bought a second one to gift to a friend. The communication from the company has been really good, lovely to see a small British brand getting it right.
All I can say is wow! I tried Tesoro for the first time a few months ago and fell in love with both how stunning the candles are in their holder but also how fabulously thoughtful the scents are, I keep coming back for more refills! Definitely a brand I�m going to continue to shop, it arrived within just 48 hours and the cardboard packaging is so lovely that I have been using it to store odds and ends. I also love the sustainable element of the refill system. I cannot recommend Tesoro enough and I�m confident all of their scents will be as beautiful and long lasting as the two I have tried so far (Raspberry Rush and Delicate Cashmere).
I am in love with my candle it's the best one I have ever used. I love that it is eco friendly and reusable and the scent is just incredible. I can not recommend these candles enough.