Yes, a gift message can be added to the 'Note' section of your cart.
Can I cancel my order?
Orders cannot be cancelled once placed but please contact us if you need to request a cancellation and we will try our best to accommodate.
Can I change my order?
Order changes are not possible once placed your order but contact us if you need to request a change and we will try our best to accommodate.
Can I change the address on my order?
We are not able to guarantee address changes once your order has been placed but please contact us if you need to request a change and we will try our best to help.
How do I track my order?
Follow the link on your confirmation of dispatch email. This will allow you to track your order. If there are any issues, please contact us.
My order is incorrect.
Please contact us if your order is incorrect. Please provide an image of the incorrect item received.
Part of my order is missing.
Please contact us if part of your order is missing. Please provide an image of all items received.
What if I’m not happy with my Tesoro product?
Your satisfaction with Tesoro is our top priority. If you are unhappy about your experience with your Tesoro product at any stage, please contact us.